Registered office: 133 Tame Road, Birmingham B6 7DG, United Kingdom
Email: enquiries@international-nanny.com
Website: www.international-nanny.com
If you are based in the EU/EEA, we may appoint a representative to act on our behalf in accordance with the GDPR. Details will be provided on request.We may collect and process the following personal data:
• Identity & contact details: name, address, phone number, email.
• Professional data: CVs, qualifications, references, employment history (for candidates).
• Family data: childcare requirements, household details, preferences (for clients).
• Usage data: IP address, browser type, time zone, and website activity (via cookies/analytics).
• Social media data: if you interact with us via platforms such as Google or Facebook
We use your information to:
• Manage applications, registrations, and placements.
• Deliver and perform contracts between you and us.a
• Communicate with you (e.g., interviews, updates, enquiries).
• Improve our services and ensure security.
• Provide marketing materials (only where you have given your consent).
• Comply with legal and regulatory obligations.
We rely on:
• Contract: where processing is needed to deliver our services.
• Consent: for marketing or non-essential cookies (you can withdraw at any time).
• Legitimate interests: for administration, service improvement, and fraud prevention (balanced against your rights).
• Legal obligation: when required to comply with law
We may share your data with:
• Families seeking childcare professionals (candidate data).
• Professionals applying for roles (relevant family details).
• Service providers supporting our IT, website, or communications.
• Legal, regulatory, or governmental bodies, as required.
• Other parties in the event of a business sale, merger, or restructuring.
We do not sell your personal data to third parties.
We keep your data only as long as necessary:
• Candidates: usually up to 2 years after your last contact/application, unless required longer for legal reasons.
• Families: for the duration of our relationship and up to 6 years for record-keeping/legal obligations.
• Usage data: typically 12–24 months unless required longer for security or legal reasons.
You have the right to:
• Access a copy of your data.
• Correct inaccurate information.
• Request the deletion of your data (where it is no longer needed).
• Restrict or object to processing in some instances.
• Request portability of your data.
• Withdraw consent at any time (for marketing or cookies).
• Complain to the ICO (UK) or your local Data Protection Authority.
To exercise your rights, contact: enquiries@international-nanny.com
For questions about this policy or your data rights, please contact:
International Nanny Ltd
