PRIVACY POLICY

LAST UPDATED: OCTOBER/2025

This Privacy Policy explains how International Nanny Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or services. It also outlines your rights and explains how the law protects you. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who we are

International Nanny Ltd

Registered office: 133 Tame Road, Birmingham B6 7DG, United Kingdom

Email: enquiries@international-nanny.com

Website: www.international-nanny.com

If you are based in the EU/EEA, we may appoint a representative to act on our behalf in accordance with the GDPR. Details will be provided on request.

2. Information we collect

We use your information to:
• Manage applications, registrations, and placements.
• Deliver and perform contracts between you and us.
• Communicate with you (e.g., interviews, updates, enquiries).
• Improve our services and ensure security.
• Provide marketing materials (only where you have given your consent).
• Comply with legal and regulatory obligations.

4. Legal bases for processing

We rely on:
• Contract: where processing is needed to deliver our services.
• Consent: for marketing or non-essential cookies (you can withdraw at any time).
• Legitimate interests: for administration, service improvement, and fraud prevention (balanced against your rights).
• Legal obligation: when required to comply with law.

5. Sharing your information

We may share your data with: • Families seeking childcare professionals (candidate data). • Professionals applying for roles (relevant family details). • Service providers supporting our IT, website, or communications. • Legal, regulatory, or governmental bodies, as required. • Other parties in the event of a business sale, merger, or restructuring. We do not sell your personal data to third parties.

6. International transfers

Some service providers may process data outside the UK/EEA. When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

7. Data retention

We keep your data only as long as necessary: • Candidates: usually up to 2 years after your last contact/application, unless required longer for legal reasons. • Families: for the duration of our relationship and up to 6 years for record-keeping/legal obligations. • Usage data: typically 12–24 months unless required longer for security or legal reasons.

8. Your rights

You have the right to:

• Access a copy of your data.

• Correct inaccurate information.

• Request the deletion of your data (where it is no longer needed).

• Restrict or object to processing in some instances.

• Request portability of your data.

• Withdraw consent at any time (for marketing or cookies).

• Complain to the ICO (UK) or your local Data Protection Authority.

To exercise your rights, contact: enquiries@international-nanny.com

9. Security

We use appropriate technical and organisational measures to protect your information. While no system is entirely secure, we take steps to safeguard your data and maintain confidentiality.

10. Children’s data

Our services are intended for adults (families and childcare professionals). We do not knowingly collect information from children under 16. If we become aware that we have done so, we will delete it immediately.

11. Cookies

We use essential cookies to operate our website and, with your consent, non-essential cookies (analytics/advertising). For details, see our Cookie Policy.

12. Changes to this policy

We reserve the right to update this policy from time to time. Updates will be posted on this page, accompanied by a new “Last updated” date. For significant changes, we may notify you directly.

13. Contact us

For questions about this policy or your data rights, please contact:

International Nanny Ltd

Email: enquiries@international-nanny.com

Address: 133 Tame Road, Birmingham B6 7DG, United Kingdom